Return Policy

Please call Customer Service at (860) 432-0248 within 10 days of receipt regarding all returns. · A return authorization number (RA) must be assigned in order to return a product. If a product is returned without an RA, a credit will not be issued. · All items must be returned in brand new, saleable condition, with all parts, and in original packaging. · Any items ordered incorrectly must be returned in "like new" condition within 30 days of receipt. · Special order items cannot be returned.     · Any items in which options are chosen are considered to be special orders.     · In certain cases, special order returns may be authorized for a return.     · Please contact Customer Service at (860) 432-0248 for more information. · The customer must prepay all shipping/freight charges that incur when an item is returned. · Defective merchandise and merchandise damaged during shipping may be returned without penalty. · All returns are subject to a 10%-50% restocking fee, depending on product line. Return Shipping Address Attn: Returns Dept Engineered Filtration, Inc. 130 Utopia Rd., Unit #9 Manchester, CT 06040