Frequently Asked Questions

Pricing And Billing: Credit Cards: EFI accepts American Express, MasterCard, Visa. Taxes: We are required to add 6% sales tax to any order being shipped to a Connecticut, all other orders are Tax free. Finding Products: The search button is a quick way to find specific items that exist in our catalog. Users can enter an item name or part # in the search field. Policies and Legal Info: EFI is committed to protecting your personal information and privacy. EFI will not sell our customer lists to any company for any reason whatsoever, NO EXCEPTIONS. You can be assured we will protect your privacy. Our Secure Socket Layer (SSL) used during the sign in screen eliminates the chance of someone gaining access to your personal information. Deliveries And Returns: See return policy. Placing Your Order: 1. Buy Now 2. Add To Basket 3. Checkout Shipping Rates: Most orders are shipped the same or next business day unless otherwise noted. Insurance: We ensure all deliveries 100% against loss or damage. If you receive a shipment that is damaged or with parts missing please contact us immediately. Please save product packaging and have your order information on hand.